Get in Touch

Have questions, feedback, or need support? We're here to help! Fill out the form below and we'll get back to you as soon as possible.

Contact Information

Email Support

support@socialsynk.app

We typically respond within 24 hours

Feature Requests

Share your ideas and vote on features

Link to the feature request page

Send us a Message

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Frequently Asked Questions

How do I connect my social media accounts?

Go to your dashboard and click the "Connect Accounts" button. Follow the OAuth flow to securely connect your Facebook and Instagram accounts.

Is my data secure?

Yes! We use industry-standard encryption and security measures. Read our Privacy Policy for detailed information about data protection.

Can I manage multiple business accounts?

Absolutely! Social Synk supports multiple Facebook Pages and Instagram Business accounts in a single unified inbox.

How does AI categorization work?

Our AI automatically categorizes incoming messages based on content and context, helping you prioritize and organize conversations efficiently.

What happens if I disconnect an account?

When you disconnect an account, you will no longer receive new messages from that account and all conversations will be deleted.

Do you offer API access?

API access is available for enterprise customers. Contact us to discuss your integration requirements and pricing.